Doe's anyone have good contact name & # in Ford performance to advance a formal complaint.

slicktop

Member
Founding Member
Jul 28, 2022
74
74
florida
Current Ride
Ford Excursion .... diesel 4x4...
Current Ride #2
1974 Bronco candy apple red, white hard top
After waiting 2.4 years my dealership hosed me when my Raptor finally showed up. They reneged on our former agreed purchase price by 15K and after filing a formal complaint with pages of facts and email's text's etc. Ford has never called me back after over a year. They said it would take up to two months, and when I call them now, they say there's nothing they can do about it!!
If anyone has a name and number that I can call it would be highly appreciated!!
Thank You
 

Johnny Mo

Member
Nov 20, 2023
32
Gallery
28
73
Westchester County, NY
Current Ride
23 Bronco Raptor
Current Ride #2
16 Ducati XDiavel
Performance center will be useless - you need ford corporate - my dealer did same thing.
Jim Azzouz
Director, Customer Experience
[email protected]

Elena Ford
Chief Customer Experience Officer
[email protected]

Frederiek Toney
Vice President Global Ford Customer Service Division
[email protected]

Chief Executive
Jim Farley
President and CEO
(313) 322-3000
[email protected]
 
OP
S

slicktop

Member
Founding Member
Jul 28, 2022
74
74
florida
Current Ride
Ford Excursion .... diesel 4x4...
Current Ride #2
1974 Bronco candy apple red, white hard top
  • Thread Starter
  • Thread starter
  • #4
Thanks much for all this contact information!! I’m on it and will relay any and all results…..hopefully
 

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